The clue is in the name: ground rules keep us grounded. They create our
stable base for everyday get-togethers – but it’s no different to when we’re
online. We need our best base forward always; by asking you to follow the below
ground rules, we hope to make our Sephora UK Community a creative, safe and happy space for all our members. We know
you’ll probably all follow the guidelines as naturally as you’d apply SPF
anyway, but we’d like you to familiarise yourself with them anyway. We promise
it’s worth it.
We want the Sephora UK Community (the "Community")
to be a safe, open and friendly place to share and
discuss ideas, thoughts and content – and maybe even a little about our lives
outside the Community. These Community Guidelines set out the basis on which
you may interact with our Community or the
website on which we make it available ("our site"),
as a community user ("User").
At its core, we want the Community to be fun and safe. And we know you
So we’re asking you to please read these Community Guidelines carefully
before you start to use our site. By using our site, you’re telling us that you
accept these Community Guidelines and that you agree to abide by them. If you
do not agree to these Community Guidelines, please do not use our site or join the Community as a User. Please note that if
you do not comply with these Community Guidelines, this may result in us taking
Users must be at least 16 years old to use the
Sephora UK Community platform.
You may use our site only in a way that is honest and legal and may not
use our site:
in any way that
breaches any applicable laws, including national and international laws;
in any way that is
unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect; or
to send, upload,
download, use or re-use any Content (as defined below) which does not comply
with our content standards set out in these Community Guidelines.
Additionally, you must not disrupt, interfere with
or misuse our site, for instance by knowingly introducing viruses or anything
else which is technologically harmful. This is our worst offender – so please
don’t do it. We need to keep everything running smoothly for everyone else.
Our biggest wish is to provide you with a safe Community with
inclusiveness and understanding at its heart. In order to
ensure that all our Community Users feel welcome, users need to follow our
content standards which apply to any and all comments, images, videos or any
other material which is generated by Users on our site, including materials
which you post or send on or through the site ("Content").
The content standards in this section must be complied with in spirit as
well as to the letter. The standards apply to each and every
part of any Content. In order to keep our Community a
safe environment, we will determine, in our discretion, whether Content
breaches these content standards.
Content must comply with the law applicable in England and Wales and in
any country from which it is posted.
Content must not:
contain any material
which is malicious or defamatory to any person;
obscene, offensive, hateful or inflammatory language or images;
abusive or invasive comments relating to another's privacy, or anything which
causes annoyance, inconvenience or needless anxiety;
include comments or
actions which are discriminatory of any person, company or group of
individuals, for example comments of a racist, sexist or homophobic nature;
be designed to
harass, upset, embarrass, alarm or annoy any other person;
contain sexual explicit material, sexual innuendo, sexual language
or sexual acts, actions or gestures;
promote any illegal
unlawful activity such as drug use or violence;
be made for political
or propaganda purposes;
10. infringe any copyright, database right, trade mark
or any other intellectual property right of any other person, including using
third party intellectual property without prior authorisation. This includes
duplicating any other community members content and posting as your own;
11. provide information that allows the identification of an individual
without their prior and express consent, such as their last name, postal
address, email address, telephone number;
12. impersonate any person, or misrepresent your identity or affiliation
with any person;
13. give the impression that it emanates from us, if this is not the case;
14. include any materials (whether written or visual) that directly or
indirectly show any intention of promoting any competitor brands of Lancôme or
the L’Oréal group; or
15. contain any direct or indirect advertising or solicitation to buy or
promote or endorse any services, products or web links
of third parties not affiliated with us.
Let’s keep it kind – always.
To protect our Users, the Community and us, we have the right to remove
any Content on our site if, in our opinion, it does not comply with the content
standards set out above. We also have the right to take any further action that
we deem appropriate.
Rights you are giving us when you
upload materials or posts
By posting any Content on our site, you confirm that you have the right
to make the post and that it does not infringe anyone's intellectual property
rights (such as copyrights and trademarks).
You also agree that we can use all Content for any purpose, including
for marketing, business development and internal administrative purposes.
We may make changes to these Community Guidelines at any time by
amending this page. Please check this page from time to time to see if we have
made any changes, as they are binding on you. These Community Guidelines were
most recently updated on 23.12.22]. You can come back and read at any time, and even shoot a
question our way if you need anything clearing up. We’re always here to help.
If you have any concerns about material which appears on our site,
please contact Frankie directly within the Community platform. We always
want to know about what’s bothering you, and we’ll always do our best to listen
to what you have to say. Try us!
Most of all though, thank you for helping us to make the Community a fun
and safe to connect with other beauty lovers. We know sometimes this kind of
connection hits deeper – and we’re so happy to facilitate that. Ready to get
started? Head over to Community now to make your first post, comment, or share
with us your latest routine. We promise we’re all ears.